Processing delays

Incident Report for Game Analytics

Resolved

This incident has been resolved.

Posted Jun 14, 2023 - 08:42 UTC

Monitoring

AWS has stabilised now, catching up with processing backlog

Posted Jun 13, 2023 - 23:11 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 13, 2023 - 20:07 UTC

Investigating

We're currently experiencing delays in processing. It seems there is a AWS partial outage. Data collection isn't affected, but further processing is delayed.

No data has been lost. Collection of events and analytical processing are separate systems. A problem with processing does not affect data collection.

We apologise for the delays.

Posted Jun 13, 2023 - 20:06 UTC

This incident affected: Query API, Live Feed API, Data processing, and Metrics API.