Real-time Ingestion Issue

Incident Report for Game Analytics

Resolved

This issue has now been resolved by the engineering team, real-time data ingestion is now back to normal. We apologise for any inconvenience caused.

If you have further questions about this, please reach out to our support team at support@gameanalytics.com

Posted Feb 13, 2020 - 10:31 UTC

Identified

We are currently experiencing an issue with the real-time dashboard, it's not currently showing up to date information. Our engineering team is currently looking into this & should have a resolution soon.

No data has been lost during this time, this issue is only affecting the visualisation of data on the platform. Data ingestion has not been affected.

Posted Feb 12, 2020 - 15:30 UTC

This incident affected: Data collection API and Live Feed API.