Processing delays

Incident Report for Game Analytics

Resolved

This incident has been resolved.

Posted Dec 28, 2017 - 10:07 UTC

Update

Unfortunately, realtime is still not available. We are working to catch up as fast as we can.

Posted Dec 25, 2017 - 07:01 UTC

Update

Data for the 23rd is now available for most games. Once all games are available we will re-activate realtime for the 24th.

Posted Dec 24, 2017 - 13:49 UTC

Update

We are still working on catching up. In order to finish processing data for the 23rd, realtime processing is put on hold. As soon as 23rd has been processed realtime will be back. We will keep you updated on our progress.

Merry Christmas!

Posted Dec 24, 2017 - 09:39 UTC

Monitoring

We're currently experiencing delays in processing and real-time is delayed by a few hours. We're working to catch up as fast as we can.

No data has been lost. Collection of events and analytical processing are separate systems. A problem with processing does not affect data collection.

We apologise for the delays.

Posted Dec 23, 2017 - 18:37 UTC